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Servicing - How It Works

Servicing - How It Works

Managing the servicing of refrigeration and catering equipment is not usually easy, whether it’s for one store or for hundreds spread across the country. Working with SKOPE is different.

We’ve removed all that hassle by providing you with one point of contact by simply booking a technician through our Booking Portal or our dedicated SKOPE Services App.

As well as giving you up to date availability of technicians, we also offer corporate solutions and fleet management for all your refrigeration equipment – contact our team to find out more.

SKOPE Technicians

With over 1,300 technicians available through Australia and New Zealand you don’t need to worry. All our technicians are qualified, trained and insured to ensure the highest quality of work. They’ll also have access to the full service history for your equipment, and can even check the full operational performance of SKOPE’s smart technology.

Round the Clock Service

Whether you are happy with your repairs in standard working hours or need urgent afterhours support, we are here to help.

One Point of Contact

You don’t need to go ringing around, we’ll arrange everything and ensure the technician gets there and finishes the job on time.

Book Online

It’s easy to book a service through either our online booking portal or our SKOPE Services App, once we’re informed of the issue and when it needs to be looked at, we’ll quickly allocate you someone in the area. By creating an account you’ll be able to book through either the portal or app – your choice – without entering your details every time.

Book Now

The fastest way to book a service call or warranty claim for your SKOPE, Irinox or ITV equipment, is through our online portal. Follow the link below based on your location:

Alternatively, if you have used our services before, you can log your service request or warranty claim through the SKOPE Services app. This can be downloaded onto your mobile device from Google Play (Android) or search for "SKOPE Services" in the App Store (iPhone).

Have a question?

Contact our team through the below button

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